Contact information
We’re here to help with product questions, order updates, delivery concerns, returns, replacements and warranty support.
Customer Support
Brand Name: Time Store India
Website: timestoreindia.com
Email: [Enter Support Email]
WhatsApp: [Enter WhatsApp Number]
Phone: [Enter Contact Number]
Business Address
Time Store India
[Enter Complete Business Address]
[City, State, PIN Code]
India
Support Hours
Monday to Saturday: [Enter Timings]
Sunday and Public Holidays: Limited support or closed
Messages received outside business hours will be answered on the next working day.
Order-Related Support
While contacting us about an order, please share:
- Order number
- Customer name
- Registered mobile number
- Reason for contacting us
- Product photos or unboxing video, where required
This helps our team assist you faster.
Response Time
We usually respond to customer queries within 24–48 working hours.
During public holidays, high-order periods or courier delays, responses may take slightly longer.
Returns, Replacements and Warranty
For return, replacement, refund or warranty requests, contact us within the applicable period mentioned in our policies.
Please keep the following ready:
- Order invoice
- Warranty card
- Complete original packaging
- Clear product photographs
- Continuous unboxing video for damaged, defective, incorrect or missing-item claims
Grievance Contact
For unresolved complaints, contact:
Grievance Officer: [Enter Full Name]
Email: [Enter Grievance Email]
Phone: [Enter Contact Number]
Address: [Enter Complete Business Address]
We aim to acknowledge complaints within 48 hours and work toward resolving them as quickly as possible.
Important Note
Please contact us only through the official details listed on timestoreindia.com. Time Store India will never ask for OTPs, card PINs or banking passwords.